Shipping rates and delivery times vary based on your location and selected shipping method.

We do offer international shipping, and all orders are processed within 1–3 business days. Once your order has shipped, you'll receive a confirmation email with tracking information.

Please note: Shipping times may vary during busy periods or collection launches.

At this time, all sales are final. We do not accept returns or exchanges, so please review all product details and sizing carefully before placing your order.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at contact@koatny.com, and we’ll work to make it right.

KOAT pieces are made from high-quality materials including denim, technical knits, and deadstock fabrics.

• Care Instructions vary per piece. Please refer to the garment label.
• To prolong wear, we suggest cold hand washing or dry cleaning where noted.
  

Some styles may be available on a pre-order basis. Pre-order items will have an estimated ship date listed on the product page. You’ll receive updates as your item is prepared and shipped.

Questions? We're here to help.

Email: contact@koatny.com

Instagram DM: @koat.ny